Terms and Conditions

1. Introduction
Welcome to Viking Athletics (“Company,” “we,” “us,” or “our”). These Terms and Conditions (the “Terms”) outline the contractual agreement between you (“Client,” “you,” or “your”) and Viking Athletics, governing your participation in our personal coaching services. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

2. Services
We offer personal coaching services designed to help you achieve your goals and improve various aspects of your life. These services may include individual coaching sessions, group sessions, workshops, webinars, online content, and other related offerings.

3. Client Responsibilities
3.1. You agree to provide accurate and complete information about yourself during the intake process and to keep this information updated.
3.2. You understand that coaching is a collaborative process, and you are responsible for your own progress and outcomes.
3.3. You commit to attending scheduled coaching sessions promptly and actively participating in the coaching process.

4. Coach Responsibilities

4.1. Our coaches will provide support, guidance, and tools to help you reach your goals based on the information you provide.
4.2. Coaching is not a substitute for professional advice, medical treatment, therapy, or counselling. We do not diagnose, treat, or cure any medical or psychological conditions.

5. Payment and Refund Policy
5.1. Payment is required prior to the commencement of coaching services. Fees will be outlined during the intake process.
5.2. No refunds will be granted once coaching sessions have commenced.
5.3. Viking Athletics Policy: Please note that for sessions missed or not attended by the Client, no credit or refund will be provided.
5.4. Viking Athletics Policy: Coaching sessions cannot be rescheduled within 48 hours of the originally scheduled session time. Rescheduling requests made earlier than 48 hours will be considered based on availability.

6. Confidentiality
6.1. We respect your privacy and will keep all information shared during coaching sessions confidential, except as required by law or with your explicit consent.
6.2. You agree not to disclose any proprietary or confidential information related to our coaching methods, materials, or content.

7. Waiver and Release
7.1. Coaching is voluntary and involves personal exploration, risks, and potential challenges.
7.2. By participating in our coaching services, you release Viking Athletics, its coaches, and affiliates from any claims, liabilities, and damages arising out of or in connection with the coaching relationship.

8. Intellectual Property

8.1. All content, materials, and resources provided during coaching are protected by intellectual property laws and are for your personal use only. You may not reproduce, distribute, or share these materials without our explicit consent.

9. Termination
9.1. We reserve the right to terminate the coaching relationship at our discretion if you breach these Terms or engage in any inappropriate behaviour.

10. Governing Law

10.1. These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of laws principles.

11. Changes to Terms

11.1. We may update these Terms from time to time. It is your responsibility to review them periodically for any changes.
By engaging in our coaching services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

Need help?

If you have any questions or concerns about these Terms and Conditions, please contact us at brett@viking-athletics.com.au.

Last updated: 29/08/2023

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